Trade Counter Sales Specialist

Howdens; New Milton; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Brilliant bonuses and depot incentives

Training and ongoing development

Excellent pension plan with up to 12%

Up to 32 days annual leave per year

Holiday entitlement rises with service

Generous staff discount

Buy-as-you-earn share scheme

40 hour working week

No evening, Sunday or Bank Holiday

Virtual GP access and wellbeing

Job summary

Howdens Joinery, the UK’s leading trade kitchen supplier, is seeking a Counter Sales Warehouse Person at our depot. You’ll greet trade customers, advise on products, and drive sales while keeping the warehouse organised and stock accurate.

In this hands-on, fast-paced role you’ll build relationships, process orders, quotations and delivery expectations, and support stock control, health and safety, and general warehouse activity. No evenings or Sundays required.

Qualifications

• Experience in a sales, retail or customer service environment.
• Motivated by driving sales and delivering excellent customer service.
• Able to adapt quickly and manage a varied, fast paced workload.
• Confident and friendly communicator who builds strong customer relationships.
• Able to clearly explain products and solutions to trade customers.
• Good understanding of stock control and health and safety.

Responsibilities

• Selling the full range of products and services.
• Achieving and exceeding individual targets while supporting overall depot performance.
• Processing orders, providing pricing and quotations, and managing delivery expectations.
• Generating and following up on leads to drive sales.
• Supporting the warehouse when needed to keep the depot running smoothly.
• Maintaining a safe and compliant environment in line with health and safety standards.
• Unloading and checking accuracy of incoming stock deliveries in line with health & safety regulations.
• Conducting daily checks on the forklift truck and other mechanical equipment.
• Maintaining stock security on outgoing orders and deliveries.
• Conducting weekly stock checks.
• Rotating stock and keeping the warehouse clean, tidy, and well organised.
• Supporting deliveries, collections, and general warehouse activity.

Skills

Experience in sales

Customer service

Strong communication

Stock control understanding

Attention to detail

Literacy and numeracy

Time management

Organisational skills

Friendly communicator

Tools

Forklift licence

Job description

Howdens Joinery, the UK’s leading trade kitchen supplier, is seeking a Counter Sales Warehouse Person at our depot. You’ll greet trade customers, advise on products, and drive sales while keeping the warehouse organised and stock accurate.

In this hands-on, fast-paced role you’ll build relationships, process orders, quotations and delivery expectations, and support stock control, health and safety, and general warehouse activity. No evenings or Sundays required.