Trade Counter Sales & Warehouse Specialist

Howden Joinery Limited; Prudhoe; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Bonuses & incentives

Pension plan

Holiday entitlement 32 days

Staff discount

Share scheme

40-hour week

Health & wellbeing support

Job summary

Howdens Joinery Limited in the UK is seeking a Counter Sales Warehouse Person to be the first point of contact for trade customers. You’ll build relationships on the trade counter while keeping the warehouse organised, accurate and ready for collection or delivery.

This is a hands-on, fast-paced role with a 40-hour week, no evenings or Sundays, and a focus on delivering reliable service to our trade customers.

Qualifications

• Experience in a sales, retail or customer service environment.
• A customer focused approach with friendly and professional attitude.
• Strong attention to detail in stock handling and records.
• Good literacy, numeracy and time management skills.
• Able to adapt quickly in a fast-paced workload.
• Confident communicator who builds strong customer relationships.
• Forklift operation (desirable).

Responsibilities

• Selling the full range of products and services.
• Achieving and exceeding individual targets while supporting overall depot performance.
• Processing orders, providing pricing and quotations, and managing delivery expectations.
• Generating and following up on leads to drive sales.
• Supporting the warehouse when needed to keep the depot running smoothly.
• Maintaining a safe and compliant environment in line with health and safety standards.
• Unloading and checking accuracy of incoming stock deliveries in line with health & safety regulations.
• Conducting daily checks on the forklift truck and other mechanical equipment.
• Maintaining stock security on outgoing orders and deliveries.
• Conducting weekly stock checks.
• Rotating stock and keeping the warehouse clean, tidy, and well organised.
• Supporting deliveries, collections, and general warehouse activity.

Skills

Customer service excellence

Communication skills

Stock handling

Sales driven

Time management

Team player

Forklift operation

Job description

Howdens Joinery Limited in the UK is seeking a Counter Sales Warehouse Person to be the first point of contact for trade customers. You’ll build relationships on the trade counter while keeping the warehouse organised, accurate and ready for collection or delivery.

This is a hands-on, fast-paced role with a 40-hour week, no evenings or Sundays, and a focus on delivering reliable service to our trade customers.