Trade Counter Sales / Warehouse Assistant

Rhodium Consulting; Birmingham; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading lighting and electrical firm based in Birmingham is seeking a Trade Counter Sales Assistant with a solid understanding of the CCTV industry. The role involves serving customers, handling inquiries, and managing orders. Ideal candidates will have telephone sales experience, strong computer skills, and a proactive, customer-focused attitude. This position offers a competitive salary up to £34K along with performance-related bonuses in a supportive team environment.

Benefits

Performance-related bonuses

Supportive team environment

Negotiable salary based on experience

Qualifications

• Experience in telephone / trade counter sales, specifically with CCTV products.
• Clear and confident communication skills, both written and verbal.
• Strong computer skills, particularly with Microsoft Office.

Responsibilities

• Serve customers at the trade counter.
• Handle incoming customer inquiries via phone and email.
• Prepare and issue customer quotations.
• Manage customer terms and process purchase orders.
• Follow up on leads and quotations.
• Perform warehouse work as required.

Skills

Telephone / trade counter sales experience

CCTV product knowledge

Clear communication skills

Strong computer skills

Customer-focused attitude

Ability to stay calm under pressure

Tools

Microsoft Office

Job description

Ref: JR1948 – Trade Counter Sales Assistant – CCTV

Location – NW Birmingham

Industry – Lighting and Electrical Wholesaler

Salary – Up to circa £34K + bonuses (negotiable)

What’s in It for You?

• Up to £34K salary (negotiable based on hours and experience)
• Performance‑related bonuses
• A friendly, supportive, and hardworking team environment

Your Day‑to‑Day Responsibilities

• Serving customers as the trade counter
• Handling incoming customer enquiries by phone and email
• Preparing and issuing customer quotations
• Managing customer terms and processing purchase orders
• Following up on leads and quotations
• Using internal systems for orders, enquiries, picking notes, and back orders
• Warehouse work where required

What We’re Looking For

• Experience in telephone / trade counter sales with CCTV product knowledge
• Clear, confident communicator (written and verbal)
• Strong computer skills (including Microsoft Office)
• Customer‑focused with a proactive and positive attitude
• Ability to stay calm and focused under pressure
• A genuine team player with a desire to get the job done

You’ll Be a Great Fit If You Are

• Reliable, committed, and self‑motivated
• Ambitious and keen to learn and grow
• Friendly, enthusiastic, and solution‑oriented

About the Opportunity

This is an excellent opportunity for someone with a solid understanding of the CCTV industry who wants to make a real impact and be part of a winning team.

All applications are processed with strict confidentiality.