Trade Counter Assistant

Rubicon Recruitment Agency; Merley; Presencial; GBP 27.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Ongoing training to develop yourskills

Supportive line manager and clear,Cons

Varied role: customer contact with订单 &

Opportunity to share ideas and help 개선

Descripción de la vacante

Rubicon Recruitment Agency is hiring a Trade Counter Assistant in Poole. Earn up to £30,000 a year in a permanent role with a supportive line manager, ongoing training, and a varied mix of customer contact, order processing and invoicing tasks.

You will help ensure orders are handled with care and accuracy from start to finish, building strong customer relationships while keeping records up to date and communicating order progress clearly.

Formación

• Experience in a trade counter or customer-facing sales/order processing role.
• Familiar with order entry, invoicing and keeping records accurate.
• Experience in construction, building supplies or trade merchant environments is advantageous.

Responsabilidades

• Process sales and purchase orders accurately through the company’s system.
• Serve customers face to face and by email, building lasting relationships.
• Keep contractors and customers updated on order progress.
• Resolve queries and handle complaints promptly with a calm, helpful approach.
• Raise invoices, support credit control and keep databases up to date.

Conocimientos

Customer service

Attention to detail

Communication skills

Order processing

Descripción del empleo

Earn up to £30,000 a year as a Trade Counter Assistant in Poole, the trusted, friendly face customers rely on.
From the first call to the finished invoice, you’ll make sure every order is handled with care and accuracy.
This is a steady, permanent role where your reliability and people skills are genuinely valued.

As a Trade Counter Assistant, you will benefit from:

• Ongoing training to develop your skills and confidence
• A supportive line manager and clear, consistent expectations
• A varied role combining customer contact with order and invoicing work
• The chance to share ideas and help shape how things improve

As a Trade Counter Assistant, your responsibilities will include:

• Processing sales and purchase orders accurately through the company’s system
• Serving customers face to face, by and by email, building lasting relationships
• Keeping contractors and customers updated on the progress of their orders
• Resolving queries and complaints promptly, with a calm and helpful approach
• Raising invoices, supporting credit control and keeping databases up to date

As a Trade Counter Assistant, your experience will include:

• Previous experience on a trade counter or in a customer-facing sales or order processing role
• Confidence with order entry, invoicing and keeping accurate records
• A friendly, patient approach to dealing with customers and contractors
• Strong attention to detail, with pride in getting things right first time
• Experience in construction, building supplies or trade merchant environments would be an advantage

If you’re looking for a Trade Counter Assistant role where you can settle in, build great customer relationships and know your work makes a real difference, this could be the perfect fit.

While Rubicon uses AI to help speed up processes across the business, every application is reviewed by a human to ensure the right decision is made.