Trade Store Assistant

Workshop Recruitment; Eastleigh, Portsmouth; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Employee Assistance Programme

Store Discount

Job summary

Workshop Recruitment is seeking a customer-focused Trade Store Assistant in Eastleigh and Portsmouth. This permanent role offers a salary of £30,000 per annum and no weekend or bank holiday work. You will support the trade counter and warehouse operations, serve customers, manage stock, and help achieve sales targets.

Ideal candidates will possess strong communication skills, ability to generate sales opportunities, and teamwork. Previous construction industry experience is a plus.

Qualifications

• Full UK Driving Licence required.
• Strong customer service skills and communication skills.
• Confidence in making outbound sales calls.
• Ability to identify sales opportunities.
• Good teamwork and collaboration skills.
• IT literate and comfortable using stock and sales systems.

Responsibilities

• Serve customers at the trade counter and process transactions accurately.
• Pick goods for collections and prepare customer orders.
• Maintain an organised and well-stocked trade counter.
• Check deliveries and stock transfers, book stock in.
• Complete stock takes and support effective stock management.
• Make outbound sales calls to identify opportunities.
• Build positive customer relationships through excellent service.
• Follow health and safety procedures.

Skills

Customer service skills

Communication skills

Sales opportunity identification

Teamwork

IT literacy

Safe handling awareness

Job description

Job Title - Trade Store Assistant Locations Eastleigh and Portsmouth (2 positions available) £30,000 per annum + No Weekends + No Bank Holidays 6:30am–4:30pm - Permanent

Are you a customer-focused Trade Store Assistant with strong communication skills and confidence in generating sales opportunities? Join a well-established business in a customer-focused Trade Store Assistant role, supporting the day-to-day operation of the trade counter and warehouse. You’ll serve customers, manage stock and orders, and build strong customer relationships while helping the store achieve its sales and service targets. Construction industry experience would be an advantage.

Key Responsibilities

• Serve customers at the trade counter and process cash and card transactions accurately.
• Pick goods for collections and prepare customer orders.
• Maintain an organised, well-stocked and tidy trade counter.
• Check deliveries and stock transfers, book stock in and put stock away.
• Complete stock takes and support effective stock management.
• Make outbound sales calls to identify opportunities and promote products.
• Build positive customer relationships through proactive contact and excellent service.
• Follow health and safety procedures and support store performance targets.

Skills & Knowledge Required

• Hold a full UK Driving Licence.
• Have strong customer service and communication skills.
• Be confident making outbound sales calls.
• Demonstrate the ability to identify sales opportunities.
• Build and maintain positive customer relationships.
• Have good teamwork and collaboration skills.
• Be IT literate and comfortable using stock and sales systems.
• Have safe handling awareness; a Counterbalance Forklift Licence is desirable but not essential.

Benefits

• Rewards and Employee Assistance Programme
• Store Discount