Trade Counter Assistant

Path Recruitment; Maulden; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Career progression

In-house training

Permanent position

Mon-Fri 8am-5pm

Job summary

Path Recruitment is seeking a Trade Counter Assistant based near Ampthill to join a UK-based heavy equipment and construction hire provider. The role involves coordinating engineers’ diaries and providing administrative support, while handling customer enquiries by phone or email.

You will promote parts, assist with stock movements, and deliver excellent customer service. This permanent, Monday to Friday position offers a £32,000 basic salary and in-house training with clear opportunities for

Qualifications

• Experience in a trade counter, service coordination, or workshop scheduling is preferred.
• Excellent communication via phone and email.
• Ability to assist with stock movement and heavy lifting when required.

Responsibilities

• Schedule engineers’ diaries and provide administrative support.
• Handle customer enquiries by phone or email.
• Promote and upsell products/parts to customers.
• Assist with stock movements; light/heavy lifting may be required.
• Provide excellent customer service for all customers.

Skills

Customer service

Upselling

Administrative support

Job description

Trade Counter Assistant

Are you looking for a role where you have the opportunity to progress your career further? Then this could be the role for you. We are recruiting for a Trade Counter Assistant to be based near Ampthill. You will be joining an established UK-based business, that has built a strong reputation within the heavy equipment and construction industry, evolving from its engineering and machinery roots into a specialist equipment hire provider. Today, it offers a high-quality fleet of premium machinery to customers across a range of sectors, supported by extensive industry experience and a strong commitment to service.

Benefits of the Trade Counter Assistant

• Basic salary £32,000 negotiable
• Monday to Friday 8am - 5pm
• 20 days holiday plus bank holidays
• On going development and support
• Permanent position
• Opportunity for career progression
• Provide in house training

Job Role

• As the Trade Counter Assistant you will be scheduling engineers diaries, as well as providing any administrative support.
• You will be dealing with customer enquiries either through the phone or by email.
• Promoting and upselling of products/parts to customers.
• Assisting with stock movement (can involve heavy lifting)
• Providing excellent customer service for all customers

Previous Experience

You will have previous experience as a Trade Counter Assistant, service coordinator, service controller, service planner, or service administrator, workshop controller, or workshop scheduler. It would be ideal if you held a Full UK driving license. You will have previously worked within a busy, fast paced environment. It would be ideal if you had previous experience managing a team of engineers workloads, providing technical support to customers.