Trade Store Assistant - Farnborough

Workshop Recruitment; Farnborough; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Employee Assistance Programme

Store Discount

Job summary

Workshop Recruitment in Farnborough is looking for a proactive Trade Store Assistant to enhance customer service and store operations. This permanent position emphasizes strong communication skills and sales generation within a well-established trade store environment.

The successful candidate will engage directly with customers, manage stock, and contribute to the store's sales targets. Experience in the construction industry is an advantage, and a full UK Driving Licence is required.

Qualifications

• At least 1 year of face-to-face customer experience in a Trade Store.
• Full UK Driving Licence required.
• Comfortable lifting goods up to 25kg.

Responsibilities

• Serve customers and process transactions at the trade counter.
• Pick goods for collections and prepare customer orders.
• Maintain a well-stocked and tidy trade counter.
• Check deliveries and manage stock effectively.
• Support outbound sales calls to promote products.
• Build positive customer relationships.
• Follow health and safety procedures.
• Support store performance targets.

Skills

Customer service skills

Communication skills

Sales opportunities identification

Teamwork

IT literate

Safe handling awareness

Job description

Job Title - Trade Store Assistant

Location - Farnborough

Salary - £30,000 per annum + No Weekends + No Bank Holidays

Hours - 6:30am-4:30pm

Permanent

Are you a customer-focused Trade Store Assistant with strong communication skills and confidence in generating sales opportunities?

Join a well-established business in a customer-focused Trade Store Assistant role, supporting the day-to-day operation of the trade counter and warehouse. You'll serve customers, manage stock and orders, and build strong customer relationships while helping the store achieve its sales and service targets. Construction industry experience would be an advantage.

Key Responsibilities

• Serve a high volume of customers at the trade counter and process cash and card transactions accurately.
• Pick goods for collections and prepare customer orders.
• Maintain an organised, well-stocked and tidy trade counter.
• Check deliveries and stock transfers, book stock in and put stock away.
• Complete stock takes and support effective stock management.
• Make outbound sales calls to identify opportunities and promote products.
• Build positive customer relationships through proactive contact and excellent service.
• Follow health and safety procedures and support store performance targets.

Skills & Knowledge Required

• At least 1 years previous Trade Store experience where you are face to face with customers on a daily basis
• Previous construction industry experience would be desirable
• Hold a full UK Driving Licence.
• Comfortable lifting goods up to 25kg in weight
• Have strong customer service and communication skills.
• Demonstrate the ability to identify sales opportunities.
• Build and maintain positive customer relationships.
• Have good teamwork and collaboration skills.
• Be IT literate and comfortable using stock and sales systems.
• Have safe handling awareness; a Counterbalance Forklift Licence is desirable but not essential

The successful Trade Store Assistant will be proactive, self-motivated and committed to delivering excellent customer service while supporting efficient store operations.

Benefits

• Rewards and Employee Assistance Programme
• Store Discount