Trade Counter Assistant

Simon Acres Group; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-established merchant team in Essex is seeking an enthusiastic Trade Counter Sales Assistant to deliver exceptional customer service. The role requires previous experience in a merchant environment and excellent communication skills. Applicants should have a proactive approach to thrive in a dynamic setting. Opportunities for career development and a generous bonus are included.

Benefits

Generous Bonus

Opportunities for career development

Supportive work environment

Pension Scheme

23 days holiday

Employee discounts

Qualifications

• Previous experience in a merchant environment is preferred.
• Strong customer service and communication skills.
• Basic knowledge of plumbing and heating products is advantageous.
• Excellent organisational skills and attention to detail.
• A proactive approach and ability to thrive in a fast-paced setting.

Responsibilities

• Provide excellent customer service, assisting customers with product selection and inquiries.
• Accurately process sales transactions and manage account-related queries.
• Build and maintain strong customer relationships.
• Promote new products, special offers, and seasonal promotions.
• Handle telephone and email inquiries promptly and professionally.

Skills

Customer service

Communication skills

Organisational skills

Job description

Overview

Trade Counter Sales Assistant
Location: Essex
Salary: Up to £30,000 (Dependent on Experience) + Generous Bonus
Job Type: Full-time, Permanent (44 hours per week)

Job Overview

We are seeking an enthusiastic and customer-focused individual to join a well-established merchant team as a Trade Counter Assistant. This role focuses on delivering exceptional customer service and providing essential administrative support in a dynamic, fast-paced environment.

Responsibilities

• Trade Counter Assistance:
• • Provide excellent customer service, assisting customers with product selection and inquiries.
  • Accurately process sales transactions and manage account-related queries.
  • Build and maintain strong customer relationships to encourage repeat business.
  • Promote new products, special offers, and seasonal promotions.
  • Handle telephone and email inquiries promptly and professionally.

Candidate Requirements

• Previous experience in a merchant environment is preferred.
• Strong customer service and communication skills.
• Basic knowledge of plumbing and heating products is advantageous.
• Excellent organisational skills and attention to detail.
• A proactive approach and ability to thrive in a fast-paced setting.

Benefits

• Generous Bonus
• Opportunities for career development and advancement.
• Supportive and collaborative work environment.
• Pension Scheme and 23 days holiday.
• Employee discounts on products and services.
• Financially secure business with excellent staff retention and reputation.

How to Apply

Interested? We would love to hear from you! Submit your CV today.

For more information, please call Simon Acres Recruitment.