Tour Guide

City Sightseeing Glasgow (Glasgow); Glasgow; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local tour operator in Glasgow seeks passionate Tour Guides for the 2026 season. The role involves delivering engaging commentary on guided tours while sharing Glasgow's rich history and culture. Ideal candidates should be outgoing, possess strong communication skills, and have a customer-focused attitude. Flexible availability, including weekends, is essential. Comprehensive training is provided, ensuring you’re equipped to deliver exceptional experiences to visitors.

Qualifications

• Friendly and outgoing personality with a passion for Glasgow.
• Strong communication skills to engage with passengers.
• Customer-focused attitude with a helpful manner.

Responsibilities

• Deliver engaging commentary on guided tours.
• Share insights about Glasgow's culture and history.
• Provide excellent customer service to enhance passenger experience.

Skills

Communication skills

Storytelling

Customer service

Warm personality

Job description

Do you love Glasgow and enjoy sharing its stories, humour, and hidden gems with visitors from around the world? If the answer is yes — we’d love you to join our team!

City Sightseeing Glasgow offers amazing guided bus tours and our Tour Guides play a central role in bringing the city’s history and culture to life for our customers.

We’re looking for friendly, confident people with great communication skills and a passion for Glasgow to join us for the 2026 season.

What you'll do:

• Deliver engaging, informative, and entertaining live commentary on our hop-on, hop-off open-top tours.
• Share stories, facts, and insights about Glasgow’s history, culture, people, and landmarks.
• Provide excellent customer service to ensure every passenger enjoys a memorable experience.
• Support passengers with queries and assist the wider team when needed.

What we're looking for:

• A warm, outgoing personality and genuine enthusiasm for Glasgow.
• Strong communication and storytelling skills.
• Customer-focused attitude with patience, confidence, and a helpful manner.
• Experience in travel, tourism, hospitality, or guiding is desirable.
• Ability to work flexibly, including weekends and holidays.

Training and support:

We provide full training tailored to our tour and service standards, including:

• A structured in-house 6-week training programme (Wednesday evenings & Saturday sessions)
• Shadowing experienced guides before going out independently

Hours and availability:

• Part-time seasonal role (early April – end September)
• Minimum two shifts per week (you must be available to work weekends and participate in a weekend rota)

If you’re passionate about Glasgow and ready to help us deliver exceptional tours, we’d love to hear from you!

We are committed to equal opportunities and diversity. All recruitment decisions are made on the basis of merit, skills, qualifications and experience, and without discrimination on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation, in accordance with the Equality Act 2010.