Tool Hire Assistant

STARK Group; Stirling; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Annual bonus

Pension scheme

Life assurance

Job summary

Jewson, part of Stark UK, is hiring a Tool Hire Assistant/Driver for our Stirling branch. No experience required; full training provided and you’ll help customers with safe, well-maintained equipment.

The role is full-time, Monday to Friday 7:30am-17:00, with every other Saturday 08:00-12:00. Approximately 80% of duties involve delivering a 3.5 tonne van and collecting orders.

Join a supportive team focused on growth, training, and excellent service in a dynamic merchant environment.

Qualifications

• Enthusiasm and a positive mindset with a willingness to learn.
• Decency and integrity, teamwork and reliability.
• Ability to build relationships and deliver great service.
• Pride in work and commitment to quality outcomes.

Responsibilities

• Deliver day-to-day tool hire activities to ensure safe, efficient operations.
• Develop strong customer relationships and support growth through cross selling.
• Deliver and collect orders, ensure accuracy and safe loading/unloading.
• Support colleagues with product knowledge and tool hire basics.
• Perform pre-delivery checks to keep tools safe and operational.
• Complete delivery paperwork and maintain records.
• Inspect and perform basic repairs on tools and small plant.

Skills

Driving licence

Customer service

Teamwork

Positive attitude

Job description

We are recruiting for a Tool Hire Assistant/Driver in our Stirling branch!

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we are a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you're looking for a place where your ideas are not just welcomed but celebrated, you've found your home!

No experience required, full training provided!

As a Tool Hire Assistant at Jewson, you will play a key role in ensuring customers receive safe, well-maintained equipment and excellent service. For 80% of the role, you will be required to drive a 3.5 tonne van to deliver and collect customer orders, so a full UK driving licence is essential.

This is a full-time role working Monday-Friday 7:30am-17:00pm, with the requirement of working every other Saturday from 08:00-12:00.

What You’ll Be Doing:

• Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations

• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling

• Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures

• Support branch colleagues in building knowledge and competence in tool hire product

• Conduct pre-delivery checks to ensure tools and machinery are clean, safe, and fully operational

• Complete all relevant delivery paperwork and record keeping

• Inspect, test, and carry out basic repairs on a range of tools and small plant (e.g., breakers, saws, mixers, access equipment)

What We’re Looking For

Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.

Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics

Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.

Pride - You take pride in your work and are dedicated to producing top-notch results.

Why Choose Us?

• Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
• Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
• Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
• Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!

What's Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.