Tool Hire Assistant

STARK Group; Driffield; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Bonuses

Pension schemes

Life assurance

Hybrid working model

Career development opportunities

Job summary

Jewson, part of Stark UK, is hiring a Tool Hire Assistant in our Driffield branch. This full-time role runs Monday to Friday 7:30am-5pm and every other Saturday 8am-12pm. You will deliver and collect customer orders, drive a 3.5-tonne van with trailer, and support daily tool hire operations.

You will build relationships with customers, help the team grow through cross-selling, and ensure inventory and standards are maintained. A full UK driving licence is essential.

Qualifications

• Enthusiasm for merchant world and customer service.
• Strong personal integrity and ethical conduct.
• Collaborative mindset and team oriented.
• Pride in delivering high-quality results.

Responsibilities

• Deliver day-to-day tool hire activities and allocate resources safely.
• Interact with customers to support growth through cross-selling.
• Guide and support team members in development and customer experience.
• Deliver and collect orders on time; ensure equipment is secured and loaded safely.
• Support colleagues in building knowledge of tool hire products.
• Maintain tool hire standards at all times.
• Ensure inventory levels meet customer needs across the network.

Skills

Enthusiasm

Decency

Team Spirit

Pride

Job description

We have an exciting opportunity for a Tool Hire Assistant in our thriving Driffield (YO25 9DJ) branch!

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

This is a full-time role working Monday-Friday 7.30am - 5.00pm, and every other Saturday from 8.00am - 12.00pm

As part of the role, you will be required to drive a 3.5 tonne van with a trailer to deliver and collect customer orders, so a full UK driving licence is essential.

What You’ll Be Doing

• Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations
• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling
• Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience
• Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures
• Support branch colleagues in building knowledge and competence in tool hire products
• Ensure tool hire standards are always maintained
• Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network

What We’re Looking For

Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.

Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.

Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.

Pride - You take pride in your work and are dedicated to producing top-notch results.

Why Choose Us?

Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.

Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.

Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!

Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.