Tool Hire Assistant

STARK Group; Henley-on-Thames; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Bonuses

Pension schemes

Life assurance

Hybrid working model

Flexible hours

Job summary

Jewson, part of Stark UK, is hiring a Tool Hire Assistant for our Henley (RG9 1BY) branch. The role involves delivering and collecting tool hire orders, driving a 3.5 tonne van, and delivering excellent customer service.

The successful candidate will work Mon-Fri with some Saturdays, have a full UK driving licence, and benefit from development opportunities, a competitive salary, bonus schemes, pension, life assurance, and a hybrid working model.

Qualifications

• Full UK driving licence is essential.
• Experience in a customer-facing role is beneficial.

Responsibilities

• Deliver day-to-day tool hire activities and allocate resources for safe operations.
• Build relationships with customers through regular interaction and cross-selling.
• Provide guidance to team members to deliver high-quality customer service.
• Deliver and collect customer orders accurately and safely.

Skills

Full UK driving licence

Customer service

Team player

Job description

We have an exciting opportunity for a Tool Hire Assistantbased in our Henley (RG9 1BY) branch!

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

This is a full-time role working Monday-Friday 7:00am - 16:00pm/8:00am - 17.00pm, and every other Saturday from 08:00-12:00.

As part of the role, you will be required to drive a 3.5 tonne van to deliver and collect customer orders, so a full UK driving licence is essential.

What You’ll Be Doing

• Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations

• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling

• Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience

• Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures

• Support branch colleagues in building knowledge and competence in tool hire products

• Ensure tool hire standards are always maintained

• Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network

What We’re Looking For

Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.

Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics

Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.

Pride - You take pride in your work and are dedicated to producing top-notch results.

Why Choose Us?

• Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
• Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
• Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
• Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
• Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.

What's Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!