Ticketing Systems Lead: Fan Experience & Matchdays

Brighton & Hove Albion FC; Brighton; Presencial; GBP 28.000 - 32.000; Jornada completa

Descripción de la vacante

Brighton & Hove Albion FC is seeking a tech-savvy Ticketing Systems Coordinator to join our ticket operations team at the American Express Stadium, Brighton. You will manage the fan journey from setup to matchday, ensuring a seamless supporter experience from click to turnstile.

With 35 hours per week and a permanent contract, you will support on matchdays, generate key sales and marketing reports, and act as the in-house expert for our ticketing systems.

Formación

• Experience with ticketing software and fan journey management.
• Strong problem-solving skills and a proactive approach.
• Commercial mindset with a passion for delivering an excellent fan experience.
• Ability to generate sales and marketing reports.

Responsabilidades

• Master the fan journey from setup to matchday.
• Problem solve and provide daily support for ticketing operations.
• Generate vital sales and marketing reports.
• Act as the in-house expert for ticketing systems.

Conocimientos

Fan experience focus

Problem-solving

Commercial mindset

Data reporting

Herramientas

Ticketing software

Descripción del empleo

Brighton & Hove Albion FC is seeking a tech-savvy Ticketing Systems Coordinator to join our ticket operations team at the American Express Stadium, Brighton. You will manage the fan journey from setup to matchday, ensuring a seamless supporter experience from click to turnstile.

With 35 hours per week and a permanent contract, you will support on matchdays, generate key sales and marketing reports, and act as the in-house expert for our ticketing systems.