Fan Experience Ticketing Specialist

Brighton & Hove Albion Football Club; Brighton; On-site; GBP 28,000 - 42,000; Full time

Job summary

Brighton & Hove Albion Football Club is seeking a passionate and tech-savvy Ticket Operations professional to run the heartbeat of our club: the ticketing department. From Premier League clashes to European nights, you will ensure the supporters' journey is seamless from the first click to the turnstile.

You will master the fan journey, resolve issues, and generate vital sales and marketing reports, acting as the in-house expert for ticketing on matchdays and beyond.

Qualifications

• Master the fan journey from set-up to matchday.
• Problem solve and support.
• Generate vital sales and marketing reports.
• Act as an in-house expert for ticketing.

Responsibilities

• Master the fan journey from set-up to matchday.
• Generate vital sales and marketing reports.
• Act as in-house expert for ticketing.
• Provide problem solving and on-matchday support.

Skills

Ticketing software

Problem solving

Sales reporting

Fan experience

Job description

Brighton & Hove Albion Football Club is seeking a passionate and tech-savvy Ticket Operations professional to run the heartbeat of our club: the ticketing department. From Premier League clashes to European nights, you will ensure the supporters' journey is seamless from the first click to the turnstile.

You will master the fan journey, resolve issues, and generate vital sales and marketing reports, acting as the in-house expert for ticketing on matchdays and beyond.