Ticketing Systems Coordinator

Brighton & Hove Albion Football Club; Brighton; Presencial; GBP 28.000 - 42.000; Jornada completa

Descripción de la vacante

Brighton & Hove Albion Football Club is seeking a passionate and tech-savvy Ticket Operations professional to run the heartbeat of our club: the ticketing department. From Premier League clashes to European nights, you will ensure the supporters' journey is seamless from the first click to the turnstile.

You will master the fan journey, resolve issues, and generate vital sales and marketing reports, acting as the in-house expert for ticketing on matchdays and beyond.

Formación

• Master the fan journey from set-up to matchday.
• Problem solve and support.
• Generate vital sales and marketing reports.
• Act as an in-house expert for ticketing.

Responsabilidades

• Master the fan journey from set-up to matchday.
• Generate vital sales and marketing reports.
• Act as in-house expert for ticketing.
• Provide problem solving and on-matchday support.

Conocimientos

Ticketing software

Problem solving

Sales reporting

Fan experience

Descripción del empleo

Be the driving force behind the ultimate fan experience

We are looking for a passionate and tech-savvy Ticket Operations professional to help run the heartbeat of our club: the ticketing department. From Premier League clashes and European nights to the WSL and away days, you will be at the centre of the action, ensuring every supporter’s journey is seamless from the first click to the turnstile.

In the role you will:

• Master the fan journey from set-up to matchday.
• Problem solve and support.
• Generate vital sales and marketing reports.
• Act as an in-house expert for ticketing.

Experience that will help you thrive

You are a proactive problem-solver with a strong grasp of ticketing software, a commercial mindset, and a passion for creating an unforgettable, easy-to-navigate fan experience. You thrive in a fast-paced environment and are ready to step up on matchdays.

We are looking for people who have a real passion for systems and finding solutions for system issues.