Ticketing Systems Lead — Elevate Fan Experience, Matchdays

Brighton & Hove Albion Football Club; Falmer; Presencial; GBP 28.000 - 36.000; Jornada completa

Descripción de la vacante

Brighton & Hove Albion FC is seeking a proactive Ticket Operations professional to manage the fan journey from setup to matchday and to ensure a seamless supporter experience across all home and away fixtures.

You will problem-solve on matchdays, generate essential sales and marketing reports, and act as the in-house expert for ticketing systems, helping to optimise the fan experience at the American Express Stadium.

Formación

• Proactive problem-solver with a strong grasp of ticketing software.
• Commercial mindset.
• Passion for creating an unforgettable fan experience.
• Thrives in a fast-paced environment.
• Ready to step up on matchdays.

Responsabilidades

• Master the fan journey from set-up to matchday.
• Problem solve and support.
• Generate vital sales and marketing reports.
• Act as an in-house expert for ticketing.

Descripción del empleo

Brighton & Hove Albion FC is seeking a proactive Ticket Operations professional to manage the fan journey from setup to matchday and to ensure a seamless supporter experience across all home and away fixtures.

You will problem-solve on matchdays, generate essential sales and marketing reports, and act as the in-house expert for ticketing systems, helping to optimise the fan experience at the American Express Stadium.