Ticketing Systems Coordinator

Brighton & Hove Albion Football Club; Falmer; Presencial; GBP 28.000 - 36.000; Jornada completa

Descripción de la vacante

Brighton & Hove Albion FC is seeking a proactive Ticket Operations professional to manage the fan journey from setup to matchday and to ensure a seamless supporter experience across all home and away fixtures.

You will problem-solve on matchdays, generate essential sales and marketing reports, and act as the in-house expert for ticketing systems, helping to optimise the fan experience at the American Express Stadium.

Formación

• Proactive problem-solver with a strong grasp of ticketing software.
• Commercial mindset.
• Passion for creating an unforgettable fan experience.
• Thrives in a fast-paced environment.
• Ready to step up on matchdays.

Responsabilidades

• Master the fan journey from set-up to matchday.
• Problem solve and support.
• Generate vital sales and marketing reports.
• Act as an in-house expert for ticketing.

Descripción del empleo

Hours: 35 hours per week, Monday to Friday. Matchday working included (time in lieu accrued after 5 matches)

Location: American Express Stadium, Brighton

Contract Type: Permanent

Deadline Day: 19th November 2026

Interview Dates: Pre-screen calls w/c 23rd November 2026

Brighton & Hove Albion FC is a professional football club competing at the highest level of football on a global stage. At the heart of everything we do is our commitment to high performance, continuous improvement, professional excellence, and making a positive impact.

Be the driving force behind the ultimate fan experience

We are looking for a passionate and tech-savvy Ticket Operations professional to help run the heartbeat of our club: the ticketing department. From Premier League clashes and European nights to the WSL and away days, you will be at the centre of the action, ensuring every supporter’s journey is seamless from the first click to the turnstile.

In the role you will:

• Master the fan journey from set-up to matchday.
• Problem solve and support.
• Generate vital sales and marketing reports.
• Act as an in-house expert for ticketing.

Experience that will help you thrive

You are a proactive problem-solver with a strong grasp of ticketing software, a commercial mindset, and a passion for creating an unforgettable, easy-to-navigate fan experience. You thrive in a fast-paced environment and are ready to step up on matchdays.

We are looking for people who have a real passion for systems and finding solutions for system issues.

Ready to make an impact?

Discover your potential, our culture and your future perks byclicking here to view the recruitment pack and job description.

To ensure we get the best out of you in the recruitment process, please let us know if you require any reasonable adjustments. Please contact [e-mail].