Therapy Services Administrator — Frontline Admin & Reception

Priory Group; Greater London; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Birthday Holiday

Enhanced maternity pay

Contributory pension scheme

Flexible benefits (gym membership, IT)

IPD sponsorship

Leadership & management development

Long service award

Refer a friend bonuses

Job summary

Priory Group is seeking a Therapy Services Administrator for Priory Hospital Roehampton in London. The role focuses on reception duties, administration, and supporting a safe, welcoming environment for patients and staff.

You will handle queries, manage guest paperwork, and assist with day-to-day operations in a compassionate team setting. The position is permanent, full-time (37.5 hours) with comprehensive benefits.

Qualifications

• Experience in a similar administrative role.
• Strong Microsoft Office skills, time management and organisation.
• Excellent customer service and communication skills; signposting or redirecting enquiries to the relevant team.

Responsibilities

• Reception duties: answering phone calls, dealing with queries, signposting to the right departments, redirecting mail.
• Maintain a clean, tidy and professional reception area.
• Complete administration duties as required; support hospital operations.

Skills

Microsoft Office

Time management

Organisational skills

Customer service

Communication skills

Signposting

Job description

Priory Group is seeking a Therapy Services Administrator for Priory Hospital Roehampton in London. The role focuses on reception duties, administration, and supporting a safe, welcoming environment for patients and staff.

You will handle queries, manage guest paperwork, and assist with day-to-day operations in a compassionate team setting. The position is permanent, full-time (37.5 hours) with comprehensive benefits.