Therapy Services Admin (Bank) — Supportive Operations Role

Priory Group; Altrincham; Remote; GBP 17,000 - 22,000; Part time

Job summary

Priory Hospital Altrincham is seeking a Bank Therapy Services Administrator to join our Site Support Roles team. The role focuses on ensuring smooth daily operations, handling calls, mail, and administration, while maintaining a welcoming environment for patients and staff.

You will support with day-to-day activities, prioritise tasks, and liaise with clinical and administrative colleagues to ensure funding and processes are in place before treatment.

Qualifications

• Experience in a similar administrative role.
• Strong MS Office skills and ability to manage a fast-paced workload.
• Excellent customer service and telephone handling.
• Ability to prioritise and organise tasks efficiently.

Responsibilities

• Answering phone calls and directing queries to the right departments.
• Redirecting and handling mail.
• Ensure guest security paperwork is completed (where required).
• Complete administrative duties as required.
• Coordinate with unit personnel to confirm funding prior to patient treatment and contact external organisations for funding guarantees.

Skills

Microsoft Office

Time management

Organisational skills

Customer service

Telephone handling

Job description

Priory Hospital Altrincham is seeking a Bank Therapy Services Administrator to join our Site Support Roles team. The role focuses on ensuring smooth daily operations, handling calls, mail, and administration, while maintaining a welcoming environment for patients and staff.

You will support with day-to-day activities, prioritise tasks, and liaise with clinical and administrative colleagues to ensure funding and processes are in place before treatment.