Therapy Hub Administrator — Streamlined Scheduling & Records

Birmingham Community Healthcare NHS foundation Trust; Birmingham; On-site; GBP 21,000 - 24,000; Full time

Job summary

Birmingham Community Healthcare NHS foundation Trust is advertising for a Band 2 Therapy Hub Administrator to provide office, administrative and general non-clinical support to the Therapy Hub Team in Birmingham. The post involves handling enquiries, booking therapist appointments and maintaining patient records.

The role requires effective communication, adherence to data protection, and the ability to manage waiting lists and reporting using in-house systems.

Qualifications

• Administrative experience in a healthcare setting.
• Ability to handle enquiries by telephone/face-to-face with clear communication.
• Experience using patient records systems and data protection awareness.

Responsibilities

• Provide efficient admin support to the Therapy Hub team.
• Book therapists' appointments and update the patient/booking systems.
• Arrange meetings, distribute agendas and take minutes as required.

Job description

Birmingham Community Healthcare NHS foundation Trust is advertising for a Band 2 Therapy Hub Administrator to provide office, administrative and general non-clinical support to the Therapy Hub Team in Birmingham. The post involves handling enquiries, booking therapist appointments and maintaining patient records.

The role requires effective communication, adherence to data protection, and the ability to manage waiting lists and reporting using in-house systems.