NHS Administrator – Talking Therapies Team (Band 3)

Pennine Care NHS FT; Bury; On-site; GBP 22,000 - 25,000; Full time

Job summary

Pennine Care NHS Foundation Trust in Bury is hiring an experienced Band 3 Administrator to join the Talking Therapies Team. The role focuses on delivering comprehensive administrative support to therapists and service users, with a professional approach and a confidential manner.

You will prioritise your own workload, prepare documents, handle calls, coordinate referrals and arrange meetings. You’ll work flexibly across trust bases and uphold trust values in all interactions.

Qualifications

• Significant administrative experience and a can-do attitude.
• Excellent communication and organisational skills.
• Ability to build relationships and work well in a team.

Responsibilities

• Prioritise and plan own workload daily.
• Produce and distribute documents (letters, memos, reports) using appropriate software.
• Take telephone calls courteously and transcribe messages accurately.
• Coordinate referrals and book appointments for the multi-disciplinary team.
• Respond to enquiries with confidentiality and sensitivity.
• Arrange meetings/events, venues, travel and processing invoices.
• Prepare agendas and circulate papers; take and distribute minutes.
• Open/route mail and maintain records and archiving.
• General admin duties and flexible work across trust bases.

Skills

Administrative support

Communication

Organizational skills

Team working

Confidential handling

Tools

MS Office

Job description

Pennine Care NHS Foundation Trust in Bury is hiring an experienced Band 3 Administrator to join the Talking Therapies Team. The role focuses on delivering comprehensive administrative support to therapists and service users, with a professional approach and a confidential manner.

You will prioritise your own workload, prepare documents, handle calls, coordinate referrals and arrange meetings. You’ll work flexibly across trust bases and uphold trust values in all interactions.