Community Paediatrics Admin & Receptionist

Birmingham Community Healthcare NHS foundation Trust; Garretts Green; On-site; GBP 21,000 - 25,000; Full time

Job summary

Birmingham Community Healthcare NHS Foundation Trust is seeking a Band 2 Receptionist/Admin Support for the Community Paediatrics service. The role provides admin and reception support, acting as the first point of contact for patients, families and professionals, and contributes to the smooth running of outpatient clinics.

You will manage enquiries, maintain records, process correspondence and support a multidisciplinary team while upholding confidentiality and high-quality standards across the

Qualifications

• Experience as a receptionist or administrative assistant.
• Proven ability to manage inquiries and maintain records.
• Strong organisational and communication skills.

Responsibilities

• Provide administrative and reception support to the Community Paediatric Service.
• Be the first point of contact for patients, families and professionals.
• Maintain patient records and process correspondence in line with governance standards.
• Support outpatient clinics with list prep, interpreters, and clinic documentation.
• Update PAS patient records and liaise with clinical staff to aid service delivery.

Skills

Reception experience

Administrative support

Customer service

Job description

Birmingham Community Healthcare NHS Foundation Trust is seeking a Band 2 Receptionist/Admin Support for the Community Paediatrics service. The role provides admin and reception support, acting as the first point of contact for patients, families and professionals, and contributes to the smooth running of outpatient clinics.

You will manage enquiries, maintain records, process correspondence and support a multidisciplinary team while upholding confidentiality and high-quality standards across the