Community Hub Support Administrator & Social Media

Oasis Trust; Birmingham; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Pension scheme with 7% employer

25 days holiday plus 8 bank holidays (

Wellbeing policies

Job summary

Oasis Trust in Birmingham is seeking a Support Administrator to provide reliable, high-quality administrative support across the Hub. The role covers record keeping, participant communications, bookings, and financial processes, with opportunities to contribute to social media presence.

The position requires strong organisation, proactive work style, and DBS checks as part of safeguarding commitments. Location is the Oasis Hobmoor hub, South Yardley.

Qualifications

• GCSE English and Maths, or equivalent, with relevant experience in an administrative role.
• Strong computer literacy, including confidence using Microsoft Office and Excel, and the ability to learn new systems quickly.
• Excellent written and verbal communication skills, with strong attention to detail and accurate record keeping.
• The ability to organise and prioritise competing responsibilities, work proactively and remain effective in a busy environment.
• Experience of using social media across multiple platforms.
• The ability to work positively with a wide range and diversity of people and to handle confidential or sensitive information appropriately.
• A willingness to demonstrate commitment to the values and behaviours that flow from the Oasis ethos.
• Oasis is committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all staff to share this commitment and to undergo appropriate checks, which may include an enhanced DBS check.

Responsibilities

• Providing day-to-day administrative support to Hub projects and the Community Leader.
• Supporting project delivery through participant communications, registers and accurate record keeping.
• Keeping our Impact Tracker (Evide) up to date, and running reports for programme oversight, funding and monitoring.
• Supporting financial administration, including raising invoices, processing expenditure requests, maintaining online filing systems and liaising with the National Finance Team.
• Managing enquiry emails and phone calls and coordinating Community Centre bookings.
• Helping to create social media content, including graphics and videos, and supporting a strong social media presence.

Skills

GCSE English and Maths

Microsoft Office

Excel

communication

record keeping

Education

GCSE English and Maths

Tools

Microsoft Office

Excel

Job description

Oasis Trust in Birmingham is seeking a Support Administrator to provide reliable, high-quality administrative support across the Hub. The role covers record keeping, participant communications, bookings, and financial processes, with opportunities to contribute to social media presence.

The position requires strong organisation, proactive work style, and DBS checks as part of safeguarding commitments. Location is the Oasis Hobmoor hub, South Yardley.