Test Centre Administrator — Flexible Hours & Customer Service

Pearson; Bournemouth; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading test administration company is seeking a Test Centre Administrator based in Bournemouth to ensure the efficient delivery of tests, provide excellent customer service, and adhere to strict compliance standards. Candidates should possess strong communication skills and familiarity with Windows applications. The role offers flexible working hours with both full day and part day shifts required. Apply to join a vibrant, inclusive workplace focused on innovative learning experiences.

Qualifications

• Experience in a customer-focused environment.
• Good face-to-face communication skills.
• Competent in using Windows-based applications.
• Ability to work independently.
• Ability to deal with conflict and work under pressure.

Responsibilities

• Provide high-level customer service.
• Ensure compliance with testing procedures.
• Supervise test integrity professionally.
• Communicate concerns to the Test Centre Manager.
• Perform admin tasks as required.

Skills

Customer service

Communication skills

Conflict resolution

Independent work

Tools

Windows applications

Excel

Word

Job description

A leading test administration company is seeking a Test Centre Administrator based in Bournemouth to ensure the efficient delivery of tests, provide excellent customer service, and adhere to strict compliance standards. Candidates should possess strong communication skills and familiarity with Windows applications. The role offers flexible working hours with both full day and part day shifts required. Apply to join a vibrant, inclusive workplace focused on innovative learning experiences.