Tesco Shift Leader - Days - Ventnor High St Express

Tesco UK; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading supermarket chain in England is looking for a Shift Leader to oversee operations, manage a team, and ensure a high level of customer satisfaction. The ideal candidate will thrive in a fast-paced retail environment and be proactive in coaching colleagues and improving service quality. This role requires flexibility in working hours and offers a starting pay of £14.76 per hour.

Qualifications

• Must be 18 or over to apply.
• Ability to work flexible hours as scheduled.
• Experience in retail is preferred.

Responsibilities

• Oversee operations during duty shifts.
• Coordinate team to exceed customer expectations.
• Support and coach colleagues in-store.
• Maintain knowledge of store performance.

Skills

Customer service orientation

Team coordination

Problem-solving

Job description

Availability Window

• Sun — 14:15 to 23:15
• Tue — 14:15 to 23:15
• Wed — 09:00 to 18:00
• Fri — 06:00 to 15:00
• Sat — 06:00 to 15:00

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The availability windows show the periods of time in the week we’d like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Read more.

Customers are at the heart of everything we do.

It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.

As a Shift Leader you’ll:

• Work in a fast-paced retail environment, with bags of variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team
• Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
• Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
• Lead from the front, and set a great example for your colleagues in everything you do

Please note that you need to be 18 or over to apply for this role.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit www.tescoplc.com