Tesco Colleague - Phone Shops - Honiton Superstore

Tesco PLC; United Kingdom; On-site; GBP 1,000 - 2,000; Full time

Job summary

A leading retail company in the United Kingdom is seeking dedicated individuals for a full-time store colleague position. The role requires a passion for customer service, the ability to work in a fast-paced environment, and strong teamwork skills. Candidates will support the shopping experience by maintaining high standards and ensuring department compliance. This position offers a starting hourly wage and guaranteed hours weekly, along with opportunities for progression within the company.

Qualifications

• Passion for delivering great service and ability to greet customers with a smile.
• Drive and motivation to work in a sales and service environment.
• Ability to adapt to fast-paced, changing environments.
• Strong interpersonal skills to build relationships and team spirit.

Responsibilities

• Serve shoppers better every day and make their shopping experience pleasant.
• Follow all routines to ensure facilities are available and in good working order.
• Model great standards of dress and demonstrate enthusiasm to serve customers.
• Support manager in controlling costs and maintaining stock record accuracy.

Skills

Customer Service

Teamwork

Adaptability

Communication

Job description

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It†s a committed role, full of everyday challenges, but that†s one of the things that makes it so exciting.

Job Responsibilities

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You‒ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
• Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
• Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
• Following the service culture in your department role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what†s right for customers.
• Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines demonstrating due diligence on your department.
• Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.

Requirements

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The drive and motivation to work in a sales and service environment
• Be able to adapt to working in a fast paced ever-changing environment.
• A passion for human connection
• The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success
• To be at work on time, well presented and ready to be a brand ambassador

Compensation and Availability

£47,161 per year - estimated ?

Full time NEW Availability Window Days From time To time Sun 10:00:00 16:00:00 Wed 11:00:00 19:00:00

Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25.  Additional payments may also apply depending on location. It†s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.