Tesco Colleague - Grosvenor Road Express

Tesco PLC; Royal Tunbridge Wells; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading grocery retailer in Royal Tunbridge Wells is seeking enthusiastic individuals to join their team. You will be responsible for delivering excellent customer service, building rapport with shoppers, and contributing to a positive team environment. With options for guaranteed hours, this role offers flexibility to accommodate various lifestyles. Ideal candidates should be friendly, motivated, and prepared to work in a dynamic store setting.

Qualifications

• Must be over 18 to apply for this role.

Responsibilities

• Deliver great service and greet customers with a smile.
• Build rapport with customers to enhance shopping experience.
• Make decisions that benefit customers.
• Work well in a team and communicate openly.
• Be punctual and prepared to represent the brand.
• Participate in various store operations and activities.
• Maintain product quality and handling.

Job description

Overview

Tunbridge Wells, TN1 2AH. Availability Window: Wed 14:00-22:00, Fri 14:00-22:00, Sat 14:00-22:00. Pay: Tesco Colleague rate starts from £12.45 per hour; this increases to £13.66 per hour for stores within the M25. Additional payments may apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Responsibilities

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador
• It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store.

PLEASE NOTE: YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.