Tesco Colleague - Birmingham Jewellery Quarter Express

Career Choices Dewis Gyrfa Ltd; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading supermarket chain in Birmingham is looking for a Tesco Colleague to provide excellent customer service while working in various store areas. The role requires candidates to be over 18 and possess strong communication and teamwork skills. Responsibilities include serving customers, participating in community events, and making quality decisions to enhance customer experience. This position offers a competitive hourly rate and benefits such as holiday, discounts, and wellbeing services.

Benefits

Holiday starting at 20 days

10% off and 15% at pay day weekends

Access to free wellbeing services

Life cover of five times your pay

Uniform provided

Qualifications

• Must be over 18 years of age.
• Excellent customer service, communication, and teamwork skills.
• Ability to build rapport with customers and colleagues.
• Ability to work flexible hours.

Responsibilities

• Serve customers with passion and pride, providing great service.
• Work across service, picking, and replenishment areas.
• Make decisions that meet customer needs at the right time.
• Participate in community and charity events.
• Handle products with care and maintain quality.
• Greet customers to ensure a positive shopping experience.

Skills

Customer service

Communication

Teamwork

Job description

Tesco Colleague - Birmingham Jewellery Quarter Express

Employer: Tesco

Location: Birmingham, West Midlands, B1 3HN

Pay: Competitive

Contract Type: Permanent

Hours:

Disability Confident: Yes

Closing Date: 08/02/2026

About this job

About the role Availability Window Days From time To time Sun 15:00:00 23:00:00 Sat 15:00:00 23:00:00 Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M
25. Additional payments may also apply depending on location.

It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we would like you to be available to work: the availability windows.

We will schedule your contracted hours within these times, and you'll have 3 weeks’ notice of exactly when your shifts will be.

We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.

Responsibilities

• Know and serve customers with passion and pride, giving great natural service.
• Be passionate and knowledgeable about the products and services within the store.
• Work across the store in service, picking and replenishment areas where required.
• Apply training received, working safely and effectively to serve customers brilliantly.
• Make decisions that are right for customers, delivering routines in store that meet customer needs at the right time.
• Participate in seasonal, community and charity events, creating a great inclusive atmosphere.
• Understand store performance, reduce waste and shrink, and deliver profit.
• Handle products with care to maintain quality and ensure they reach customers in the best condition.
• Live the values, make everyone feel welcome and always follow policies.
• Accept deliveries into the store when required.
• Greet customers with a smile, build rapport, and ensure they leave with a great shopping experience.
• Take initiative and make decisions that are right for customers.
• Work well within a team, communicate openly with others, and build relationships to create team spirit.

Qualifications

• Must be over 18 years of age.
• Excellent customer service, communication, and teamwork skills.
• Ability to build rapport with customers and colleagues.
• Ability to work flexible hours within the stated availability windows.

Benefits

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• 10% off and 15% at pay day weekends.
• Save up to £2,000 a year with your Colleague Clubcard, including an additional card for family.
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
• Benefits to suit you – choose from discounts, shares, cycle to work schemes.
• Uniform provided with policies to support all life moments, big and small.
• Access to colleague networks providing a space for colleagues to come together from a range of backgrounds.

Proud member of the Disability Confident employer scheme.