Tenant Services Coordinator & Office Administrator

ASL Technical Ltd; England; On-site; GBP 25,000 - 32,000; Full time

Job summary

ASL Technical Ltd. is recruiting an Office Administrator to join the busy Service Department. The role involves handling calls and emails from tenants, clients, suppliers, and engineers, coordinating repairs, raising works orders, and managing engineering schedules.

A calm, professional, and organized approach is essential for dealing with a diverse client base in a rural location. Applicants should have admin or scheduling experience and strong MS Word/Excel/Outlook skills, with a proactive

Qualifications

• Proven administration, customer service, or scheduling experience.
• Strong Microsoft Word, Excel, and Outlook skills.
• Excellent communication and organisational abilities.
• Calm and professional approach when handling challenging situations.
• Team player with attention to detail.
• Own transport essential due to rural location.

Responsibilities

• Answering telephone and email enquiries.
• Logging repair requests and raising works orders.
• Scheduling engineers and coordinating appointments.
• Providing updates on ongoing works.
• Maintaining accurate records and supporting daily office operations.

Skills

Communication

Organization

Customer service

Scheduling

Attention to detail

Calm under pressure

Team player

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

ASL Technical Ltd. is recruiting an Office Administrator to join the busy Service Department. The role involves handling calls and emails from tenants, clients, suppliers, and engineers, coordinating repairs, raising works orders, and managing engineering schedules.

A calm, professional, and organized approach is essential for dealing with a diverse client base in a rural location. Applicants should have admin or scheduling experience and strong MS Word/Excel/Outlook skills, with a proactive