Sales Admin, Service Admin

Perfect Management Limited; Watford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A family-run service company in Watford is seeking a proactive and experienced Administrator to join their team. This role involves managing various administration tasks including quotations, timesheets, stock orders, and communication with customers. The candidate should have a solid history in Sales or Service Administration and possess strong CRM and Excel skills. This busy and diverse role is crucial to ensure smooth operations and excellent customer service.

Qualifications

• Solid work history in Sales Administration or Service Administration required.
• Experience in managing office operations is essential.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Ensure the smooth running of the office.
• Manage all quotations and check timesheets for payroll.
• Update the CRM system and manage customer communications.

Skills

Proactive administration

CRM proficiency

Customer service

Excel skills

Communication

Tools

CLIK CRM

Job description

My client is a well established family run service company who, as part of their expansion, are seeking a proactive experienced Administrator to join their team.

Based in Watford, Herts, the role will involve managing all the administration relating to both Service Administration and Sales Administration.

Responsibilities

• Ensuring the smooth running of the office
• Managing all quotations
• Checking all Engineer call sheets
• Checking timesheets for payroll purposes
• Ordering stock for the office and the engineers
• In busy periods taking customer calls and sending out engineers
• Running reports for customers
• Managing maintenance contracts, when they are finishing, diarising engineers to call as per the contract
• Invoicing
• Up‑dating their CRM system called CLIK and also use of Excel
• Managing car and van insurances, dealing with insurance companies when necessary
• Managing their Twitter account and up‑dating the website

This is a busy and diverse role for an experienced Sales Administrator, Service Administrator to ensure the smooth running of the office and ensure customers receive an excellent service as customer service is very important for the business and that the engineers have their schedules planned.

If you live within easy commuting distance of North Watford and have a solid work history in either Sales Admin or Service Admin, then please apply now.