Temporary Part Time Customer Support Administrator

Allstaff; Glasgow; On-site; GBP 12,000 - 18,000; Part time

Job summary

Allstaff is seeking a Temporary Part Time Customer Support Administrator based in Hillington, Glasgow. The role is 12 noon to 4 pm, five days a week, starting immediately.

You will handle customer emails, process queries and orders on an ecommerce platform, update orders, support account management and perform general system administration to keep operations running smoothly. The position is initially temporary until Christmas with potential to become permanent.

Qualifications

• Experience with ecommerce platforms.
• Strong organisational skills.
• Ability to manage customer queries and orders.

Responsibilities

• Using an ecommerce platform to process customer interactions.
• Dealing with customer emails and general enquiries.
• Updating and tracking customer orders.
• Supporting customer accounts and account management activity.
• General administration and system updates.

Skills

Customer service

Organisation

Multi-tasking

Job description

Allstaff Office Division are delighted to bring to the market the role of Temporary Part Time Customer Support Administrator based Hillington, Glasgow.

Temporary initially until Christmas, with the potential to become permanent.

This is on a part time basis 12 noon to 4 pm over five days.

This role would suit someone who is confident using systems, organised and comfortable managing customer queries and orders.

Duties

• Using an ecommerce platform
• Dealing with customer emails and general enquiries
• Updating and tracking customer orders
• Supporting customer accounts and account management activity
• General administration and system updates

We’re looking for someone who is comfortable with systems, organised, customer-focused and able to manage a busy workload.