Administrator

Office Angels; Glenrothes; On-site; GBP 16,000 - 23,000; Full time

Job summary

Office Angels in Glenrothes is seeking an experienced Administrator for a 3-week temporary assignment from 12th to 29th October. Work hours are Monday to Friday, 9:00am - 5:00pm, with pay at £14.00 per hour.

You will support customer orders, deliveries and enquiries in a busy office, helping to coordinate equipment and respond efficiently. Role offers holiday cover with potential extension for the right candidate.

Qualifications

• Previous administration and customer service experience.
• Excellent communication skills, both verbal and written.
• Strong organisational skills with the ability to manage multiple tasks.
• Confident using computer systems and handling data accurately.
• Proactive and able to work independently in a busy office environment.
• Strong attention to detail and a positive, customer-focused approach.

Responsibilities

• Arrange and coordinate equipment deliveries and collections.
• Chase delivery start times and ETAs, keeping customers informed.
• Provide customers with updates on orders and deliveries.
• Handle incoming telephone calls and respond to customer enquiries.
• Manage and respond to emails in a timely and professional manner.
• Prepare and issue customer quotations.
• Update customer orders and rental information on the system.
• Liaise with customers, drivers, and internal departments for smooth deliveries.
• Provide general administrative support to the wider team.

Skills

Administration

Customer service

Communication

Organisational skills

Data accuracy

Tools

Computer systems

Job description

Location: Glenrothes

Hours: Monday to Friday, 9:00am - 5:00pm

Duration: 3-week temporary assignment (12th - 29th October)

Pay Rate: £14.00 per hour

This is a great opportunity for an experienced Administrator to join a friendly team, supporting customer orders, deliveries, and enquiries in a varied and fast-paced role. This role is initially a 3-week assignment providing holiday cover. However, due to increased workloads, there could be potential for the position to be extended for the right candidate. It's a great opportunity to join a friendly team, showcase your skills, and make a real impact from day one.

Key Responsibilities

• Arrange and coordinate equipment deliveries and collections.
• Chase delivery start times and ETAs, ensuring customers are kept fully informed.
• Provide customers with updates on orders and deliveries.
• Handle incoming telephone calls and respond to customer enquiries.
• Manage and respond to emails in a timely and professional manner.
• Prepare and issue customer quotations.
• Update customer orders and rental information on the rental management system.
• Liaise with customers, drivers, and internal departments to ensure smooth coordination of equipment deliveries.
• Provide general administrative support to the wider team as required.

Candidate Profile

• Previous administration and customer service experience.
• Excellent communication skills, both verbal and written.
• Strong organisational skills with the ability to manage multiple tasks.
• Confident using computer systems and handling data accurately.
• Proactive and able to work independently in a busy office environment.
• Strong attention to detail and a positive, customer-focused approach.

Overview

This is an excellent short-term opportunity to gain experience within a busy office environment, supporting a close-knit team and making an immediate impact from day one. Suitable for candidates who are available immediately and looking for a hands-on administrative role with plenty of customer interaction.

Office Angels is an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website