Temporary Customer Service Advisor – Zendesk Pro

FASHION PERSONNEL; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-established high-street retailer in the Greater London area is seeking a Customer Service Advisor for a temporary position starting ASAP until February 2026. The role involves managing customer service enquiries through phone and email, sharing feedback with management, and performing admin tasks. Candidates should have previous customer service experience, excellent interpersonal skills, and familiarity with Zendesk is a plus. Benefits include a competitive salary paid weekly, paid holidays, and a pension scheme opportunity.

Benefits

Competitive salary

Paid holiday

Opportunity to join a pension scheme

Qualifications

• Previous experience in a customer service role is required.
• Excellent customer service skills are necessary.
• Proactive and enthusiastic candidates will excel.

Responsibilities

• Manage customer service enquiries via phone and email.
• Share customer feedback with senior management.
• Perform administrative tasks as needed for the team.

Skills

Customer service skills

Proactivity

Enthusiasm

Tools

Zendesk

Job description

A well-established high-street retailer in the Greater London area is seeking a Customer Service Advisor for a temporary position starting ASAP until February 2026. The role involves managing customer service enquiries through phone and email, sharing feedback with management, and performing admin tasks. Candidates should have previous customer service experience, excellent interpersonal skills, and familiarity with Zendesk is a plus. Benefits include a competitive salary paid weekly, paid holidays, and a pension scheme opportunity.