Temporary Customer Service Administrator — Backlog & Systems

Office Angels; Kings Hill; Hybrid; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Up to 28 days annual leave

Retail discounts

Dedicated consultant support

Eyecare vouchers

Temp of the month awards

First access to permanent roles

Job summary

Office Angels is recruiting a temporary Customer Service Administrator in Kings Hill for an initial 4-month assignment. The role involves processing a backlog of admin tasks, logging jobs and defects, updating customer data, and handling inquiries via phone and email.

You will work with a small team to deliver accurate records and a high level of service. The position offers weekly pay, a friendly environment, and the chance to move into a permanent role.

Qualifications

• Strong administration and customer service skills, ideally within construction or maintenance.
• Comfortable using different systems and online portals.
• Organised and able to handle a busy workload with accuracy.

Responsibilities

• Work through a backlog of administration and allocated tasks.
• Log jobs, defects and completed works in internal systems and portals.
• Update customer and job information on systems and portals.
• Answer customer queries by phone and email, and chase engineers for information.
• Maintain accurate records and provide friendly, professional service to homeowners.
• Collaborate with a small, supportive team.

Skills

Administration

Customer service

Attention to detail

Organisational skills

Multitasking

Job description

Office Angels is recruiting a temporary Customer Service Administrator in Kings Hill for an initial 4-month assignment. The role involves processing a backlog of admin tasks, logging jobs and defects, updating customer data, and handling inquiries via phone and email.

You will work with a small team to deliver accurate records and a high level of service. The position offers weekly pay, a friendly environment, and the chance to move into a permanent role.