Temporary Customer Service Administrator

Office Angels; Kings Hill; Hybrid; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Up to 28 days annual leave

Retail discounts

Dedicated consultant support

Eyecare vouchers

Temp of the month awards

First access to permanent roles

Job summary

Office Angels is recruiting a temporary Customer Service Administrator in Kings Hill for an initial 4-month assignment. The role involves processing a backlog of admin tasks, logging jobs and defects, updating customer data, and handling inquiries via phone and email.

You will work with a small team to deliver accurate records and a high level of service. The position offers weekly pay, a friendly environment, and the chance to move into a permanent role.

Qualifications

• Strong administration and customer service skills, ideally within construction or maintenance.
• Comfortable using different systems and online portals.
• Organised and able to handle a busy workload with accuracy.

Responsibilities

• Work through a backlog of administration and allocated tasks.
• Log jobs, defects and completed works in internal systems and portals.
• Update customer and job information on systems and portals.
• Answer customer queries by phone and email, and chase engineers for information.
• Maintain accurate records and provide friendly, professional service to homeowners.
• Collaborate with a small, supportive team.

Skills

Administration

Customer service

Attention to detail

Organisational skills

Multitasking

Job description

Temporary Customer Service Administrator

Kings Hill

£14.00 - £15.00 per hour

Monday - Friday, 8.30am - 5.30pm

Temporary 4-month role, with the possibility of going permanent

We are recruiting for a brilliant company based in Kings Hill who have an amazing office environment and a friendly, supportive team.

They are looking for a Customer Service Administrator to join their team for an initial 4-month temporary assignment. There is a backlog of administration to work through, so they need someone who loves being organised, getting stuck in and seeing a task through to completion!

What you'll be doing:

• Working through a backlog of administration and allocated tasks
• Logging jobs, defects and completed works
• Updating customer and job information on internal systems and portals
• Responding to customer queries by phone and email
• Chasing engineers and contractors for missing information
• Keeping records accurate and up to date
• Providing a friendly, professional and helpful service to homeowners
• Working closely with a small and supportive team

We're looking for someone who:

• Has strong administration and customer service skills, ideally within construction or maintenance
• Is confident using different systems and online portals
• Is organised and comfortable working through a busy workload
• Has excellent attention to detail
• Communicates professionally and warmly with customers
• Is a real team player

Benefits of becoming an Office Angels Temp:

Weekly pay, up to 28 days annual leave, retail discounts, support from a dedicated consultant, free eyecare vouchers, temp of the month awards, first access to permanent roles and more.

Why Temping Could Be a Great Option While You Job Search

Looking for a permanent role but want to keep earning in the meantime? Temporary work can help you stay financially secure, keep your CV current, and open doors to new opportunities.

Keep Earning

Maintain a regular income while you search for the right permanent position.

Stay Up to Date

Keep your skills sharp, learn new systems, and add recent experience to your CV.

Grow Your Network

Build connections with new employers and gain exposure to different workplaces and industries.

Weekly Pay

Enjoy the convenience of getting paid every week.

Access More Opportunities

Be among the first to hear about permanent vacancies that match your skills and experience.

Support Every Step of the Way

Our team is here to help with CV advice, interview preparation, and finding both temporary and permanent roles.

We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website