Customer Service Administrator Temporary

Office Angels; Devon and Torbay; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Boost platform perks

Temporary candidate of the month award

Temporary candidate lunches/treats

Online timesheets

Dedicated consultant support

Job summary

Office Angels is assisting with a temporary Customer Service Administrator role just outside Exeter. The position covers customer service, order processing, and product management to support day-to-day operations.

You will handle inquiries by phone and email, set up new accounts, and liaise with suppliers. Great attention to detail and team collaboration are essential in this busy role.

Qualifications

• Previous experience in a customer service, administration, or office support role.
• Strong communication skills with a professional and friendly telephone manner.
• Excellent attention to detail, accuracy, and organisational skills.
• Good IT skills, including Microsoft Word and Excel. Experience using order processing or CRM systems would be beneficial.
• Ability to work independently and as part of a team, with a flexible and proactive approach.
• Comfortable working in a fast-paced environment and managing a varied workload.

Responsibilities

• Provide customer service and administrative support to ensure the smooth day-to-day running of the business.
• Handle customer and sales team enquiries via telephone and email, processing orders efficiently and directing enquiries where required.
• Set up new customer accounts, maintain accurate records, and manage orders through internal systems while liaising with suppliers and manufacturing facilities.
• Maintain product information on company systems and support the introduction of new products and formulations.
• Assist with transport administration when required, ensuring delivery schedules and driver paperwork are accurate and up to date.
• Provide cover and support for colleagues as needed, demonstrating flexibility and a team-focused approach.

Skills

Customer service

Administration

Office support

Microsoft Word

Excel

CRM systems

Tools

CRM systems

Order processing software

Job description

TITLE: Customer Service Administrator Temporary

LOCATION: Exeter, Devon

SALARY: 13.85 Per Hour

DURATION: 6 months

HOURS: Monday to Friday 8.00am - 4.30pm or 8.30am - 5.00pm

BENEFITS: We would love for you to join us, some of the great perks of temping through Office Angels include:

• Weekly pay
• Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos
• Temporary candidate of the month award
• Temporary candidate lunches/treats
• Online timesheets
• A dedicated consultant as an additional layer of support

THE COMPANY: Our client, a well-established agricultural company located just outside of Exeter, is on the lookout for a motivated Customer Service Administrator to join their small and friendly team.

We are seeking a highly organised and customer-focused Administrator to provide essential support across customer service, order processing, product management, and transport operations, helping to ensure the smooth day-to-day running of the business.

DUTIES INCLUDE:

• Provide customer service and administrative support to ensure the smooth day-to-day running of the business.
• Handle customer and sales team enquiries via telephone and email, processing orders efficiently and directing enquiries where required.
• Set up new customer accounts, maintain accurate records, and manage orders through internal systems while liaising with suppliers and manufacturing facilities.
• Maintain product information on company systems and support the introduction of new products and formulations.
• Assist with transport administration when required, ensuring delivery schedules and driver paperwork are accurate and up to date.
• Provide cover and support for colleagues as needed, demonstrating flexibility and a team-focused approach.

KEY SKILLS AND EXPERIENCE REQUIRED:

• Previous experience in a customer service, administration, or office support role.
• Strong communication skills with a professional and friendly telephone manner.
• Excellent attention to detail, accuracy, and organisational skills.
• Good IT skills, including Microsoft Word and Excel. Experience using order processing or CRM systems would be beneficial.
• Ability to work independently and as part of a team, with a flexible and proactive approach.
• Comfortable working in a fast-paced environment and managing a varied workload.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.