Customer Service Administrator

KHR - Recruitment Specialists; Tonbridge; On-site; GBP 22,000 - 30,000; Full time

Job summary

A recruitment firm is looking for a Customer Service Administrator to join their team in Paddock Wood, UK. Responsibilities include providing excellent customer service, processing orders, and general administrative support. The ideal candidate should possess strong communication and organisational skills, with experience in customer service or administration. This role provides an opportunity to thrive in a busy and varied work environment.

Qualifications

• Previous experience in an administrative or customer service role.
• Confident communicator who’s comfortable with a variety of people.
• Strong organisational skills and attention to detail.

Responsibilities

• Providing excellent customer service to clients and suppliers.
• Processing orders and taking payments.
• Maintaining accurate records and documentation.

Skills

Communication skills

Organisational skills

Attention to detail

Flexibility

Job description

Customer Service Administrator – Paddock Wood

Hours: Monday to Friday, 7:00 am – 4:00 pm

Industry: Heavy Industry

Overview

Are you a hands-on Administrator who enjoys variety in your day and thrives in a busy, down-to-earth environment? Our client, a well-established business in the heavy industry sector, is looking for an all-round Customer Service Administrator to join their friendly team based in Paddock Wood.

Responsibilities

• Providing excellent customer service to clients and suppliers, both over the phone and face-to-face
• Answering incoming calls and responding to customer enquiries promptly and professionally
• Processing orders, taking payments, and maintaining accurate records and documentation
• Recording all visitors and customers coming in and out of the site
• Supporting various departments with general administrative duties
• Liaising with people from all walks of life – from customers to drivers to production teams
• Keeping things running smoothly in a fast-paced, hands-on environment

What We’re Looking For

• Previous experience in an administrative or customer service role
• A confident communicator who’s comfortable dealing with a wide range of people
• Strong organisational skills and attention to detail
• Someone flexible, proactive, and ready to turn their hand to anything

This is a great opportunity for someone who likes to be busy, enjoys variety, and takes pride in keeping things organised.

If this sounds like you, apply today – we’d love to hear from you!

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

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