Temporary Customer Service Administrator

Office Angels; Airdrie; On-site; GBP 40,000 - 60,000; Full time

Job summary

A staffing agency is seeking a Temporary Customer Service Administrator in Airdrie. The role requires processing orders, maintaining systems, and providing excellent customer service. Ideal candidates are organized, detail-oriented, and have strong communication skills. Own transport is required due to the location. Enjoy weekly pay and various temp benefits including paid leave and discounts.

Benefits

Discount vouchers

Eye care vouchers

Weekly pay

Pension scheme option

28 days paid annual leave

Statutory Sick Pay

Access to assistance programme

Qualifications

• Experience as a Customer Service Administrator.
• Comfortable working in a fast-paced environment.
• Own transportation due to location.

Responsibilities

• Processing orders made online and over the phone.
• Updating and maintaining the online system.
• Contacting customers to coordinate deliveries.
• Managing the general inbox and responding to queries.
• Supporting the team with general administrative tasks.

Skills

Great customer service skills

Proficiency in Microsoft Office

Excellent attention to detail

Strong organisational skills

Supportive team player

Great communication skills

Job description

Overview

The Role: Temporary Customer Service Administrator

Location: Airdrie, North Lanarkshire

Hours: 9:00 AM - 5:00 PM, Monday-Friday

Contract: Full-time, Temporary (6-10 weeks)

Pay Rate: £13.50 per hour.

Due to Location own transport is required.

Are you an experienced Customer Service Administrator with a keen eye for detail, seeking your next opportunity? Office Angels Glasgow is recruiting on behalf of our client, a well-established and collaborative team based in Airdrie.

We\'re looking for a proactive and organised individual who is comfortable working in a fast-paced environment. If you have a solid background in administration and enjoy supporting a team, we\'d love to hear from you.

What You\'ll Be Doing

• Processing orders made online and over the phone.
• Updating and maintaining the online system.
• Contacting customers via phone calls and emails to coordinate deliveries.
• Manage the general inbox and respond to any queries in a professional and timely manner.
• Supporting the team with general administrative tasks as needed.

What We\'re Looking For

• Great customer service skills.
• Proficiency in Microsoft Office, especially Word and Excel.
• Excellent attention to detail and strong organisational skills.
• A supportive team player with great communication skills.
• Access to your own transportation due to location.

Why Temp with Office Angels?

Working as a temp is a fantastic way to explore different industries and roles while maintaining flexibility. As part of the Office Angels team, you\'ll enjoy:

• Employed directly with Office Angels, meaning we\'re always on hand to ensure you\'re being well looked after
• Access to discount vouchers with many high street brands
• Eye care vouchers and money towards glasses should you require them for VDU purposes
• We can search for permanent work whilst you\'re in assignments and offer expert interview support and advice
• Weekly pay
• Pension scheme option (with employer contributions)
• 28 days paid annual leave (Based on a weekly accrual)
• Statutory Sick Pay in the unfortunate event you find yourself under the weather
• Access to our assistance programme that provides free, confidential, and independent advice on a range of issues including grief, stress, and legal issues
• Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism

This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.