Temporary Business Administrator

Office Angels; Bradford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A temporary staffing agency is seeking a Temporary Business Administrator in Bradford. The ideal candidate will provide top-notch administrative services, support customer relations, and ensure robust database management. This role requires a proactive approach, attention to detail, and proficiency in Microsoft Office tools. You'll be responsible for invoicing, customer communication, and ensuring service compliance. The successful candidate will thrive in a dynamic environment and be committed to outstanding service delivery.

Qualifications

• High level of numeracy and accuracy required.
• Ability to work under pressure and meet deadlines.
• Excellent written and spoken English skills.

Responsibilities

• Act as the first point of contact for customers.
• Handle monthly invoicing and resolve account queries.
• Maintain and update client databases.

Skills

Attention to detail

Proactive approach

Customer-facing skills

Communication skills

Flexibility under pressure

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

🌟Temporary Business Administrator! 🌟

Are you a proactive and detail-oriented individual looking for an exciting opportunity in the security industry? We're on the hunt for a Temporary Business Administrator to support a client and ensure top-notch administrative services. If you thrive in a fast-paced environment and enjoy building relationships, this role is perfect for you!

Location: Bradford, BD4
Contract Type: Temporary
Start Date: ASAP - Ongoing
Pay Rate: £13
Hours: 37 per week (flexi start time)

Key Purpose of the Job

To conduct and complete all administration tasks related to key clients within set timeframes, while maintaining a high level of accuracy.

Key Job Responsibilities

• Be the First Point of Contact: Liaise directly with customers via email and telephone.
• Build Relationships: Develop strong connections with key customer and supplier contacts.
• Invoicing Responsibility: Handle monthly invoicing for customers and assist in resolving account queries.
• Collaborate with National Account Managers: Address and resolve customer service issues and account profitability concerns.
• Database Management: Keep information up to date, create and close sites, and log calls.
• Cross-Department Liaison: Create reports on timelines, deadlines, and costs for customers.
• Chase Installations: Ensure jobs are completed within timeframes and customer SLAs.
• Assist Customer Service: Help resolve customer complaints effectively.
• Support Installation Team: Prepare installation packs for key customers.
• Utilise Various Databases: Work with Protean, web-based programmes, and MS Office.
• Service Agreement Compliance: Collaborate with account managers to ensure all agreements are met.
• Key Holder Information Update: Maintain Sentinel with up-to-date key holder details.
• Annual Leave Cover: Step in for the strategic accounts team when needed.

Essential Requirements

• High level of numeracy, accuracy, and attention to detail.
• Ability to work accurately under pressure to meet deadlines.
• Proactive approach to meeting the demands of key customers.
• Excellent working knowledge of Microsoft Word, Excel, and PowerPoint.
• Strong administrative skills and the ability to communicate effectively with both technical and non-technical clients.
• Excellent written and spoken English skills.
• Customer-facing skills for regular administration and invoicing reviews.

If this role sounds like it could be of interest to you, then please apply today with your most updated CV!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.