Temporary Accommodation Officer

Ipswich Borough Council; Ipswich; Presencial; GBP 30 000 - 38 000; Tempo integral

Resumo da oferta

Ipswich Borough Council is seeking a Senior Temporary Accommodation Officer to lead a team responsible for managing temporary accommodation hostels and external units. The role involves addressing difficult customer issues, monitoring rent arrears, and supervising staff performance to ensure a fair and thorough service in line with best practice.

The position requires strong leadership within housing services and a commitment to delivering high-quality customer outcomes in a public sector

Responsabilidades

• Managing and developing a team responsible for temporary accommodation hostels and external units.
• Handling difficult customer issues and ensuring fair, thorough service.
• Monitoring rent arrears and staff performance to reflect best practice.

Conhecimentos

Team management

Customer service

Housing services

Descrição da oferta de emprego

Salary not available. View on company website.

Job ref: 219ff53715c84f30800d586060c1ad53

As a Senior Temporary Accommodation Officer, you'll play a pivotal role in managing and developing a team responsible for managing our temporary accommodation hostels and external accommodation units, this includes managing difficult customer issues along with monitoring rent arrears and staff performance. Ensuring our customers receive a fair and thorough service and reflect best practice.

Direct job link

https://www.jobs24.co.uk/job/temporary-accommodation-officer-127675772

Successful jobseekers create high quality email alerts

A great alert means less time searching & more time applying.