Temporary Accommodation and Hostel Officer

London Borough of Hounslow; Greater London; On-site; GBP 42,000 - 45,000; Full time

Job summary

The London Borough of Hounslow is seeking a Temporary Accommodation and Hostel Officer to join our Homelessness, Independence and Preventative Services team. You will deliver frontline, high-quality support to residents facing housing challenges, working flexibly to prevent homelessness and improve wellbeing.

We value a proactive, compassionate approach and a commitment to inclusion as part of our public service. This role offers a permanent career path with a 36-hour week and competitive terms.

Job description

Temporary Accommodation and Hostel Officer

credit_card Salary £41,511 - £45,123 per annum (Career Graded).

Job profile for Temporary Accommodation and Hostel Officer

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary £41,511 - £45,123 per annum (Career Graded).

Package Permanent, Full-time, 36 hours per week.

Job category/type Housing Date posted 14/10/2026 Job reference R0007453

Attachments Role Profile - Temporary Accommodation and Hostel Officer.pdf

Job description

About us at Hounslow

We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.

We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.

About our Commitment to Diversity and Inclusion

We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce, and we are committed to being an inclusive employer.

We work hard to create representation across our workforce and leadership community, we have a thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.

As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form.

Our Benefits

If you join us, you'll have access to a range of employee benefits. Read more about these here.

About The Role

This is an exciting opportunity to join Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health and social care agendas. You will be a frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the Borough.

About The Team You'll Be Working In

This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.