Temporary Accommodation Officer

Empro Group; Basildon; Presencial; GBP 21.000 - 27.000; Jornada completa

Descripción de la vacante

Empro Group in Basildon is seeking a Temporary Accommodation Officer to coordinate placement of homeless clients into interim accommodation and nominations into S193 stage 2 housing. The role involves ongoing case management, tenancy oversight, rent collection, inspections, and ensuring timely move-on to permanent housing while discharging the council's rehousing duties.

You will work in the community, respond to repairs, monitor property conditions, and liaise with housing partners to deliver

Formación

• Experience in public sector housing or similar environment.
• Experience using CIVICA and JIGSAW systems.
• Experience managing rent accounts and enforcement.
• Up-to-date knowledge of Homeless legislation, Landlord and Tenant Law, Housing Act 1996 and Benefit regulations.
• Knowledge of housing options and support services.
• Commitment to Equal Opportunities.

Responsabilidades

• This role involves moving customers in and out of temporary accommodation in the community.
• Dealing with repairs as needed.
• Carrying out regular property inspections.
• Looking after temporary accommodation properties and customers during their stay.

Conocimientos

Public housing experience

Homeless legislation knowledge

Housing Act 1996 knowledge

Benefit regulations knowledge

Equal opportunities understanding

Herramientas

CIVICA

JIGSAW

Descripción del empleo

Job Openings Temporary Accommodation Officer

About The Job Temporary Accommodation Officer

We are currently seeking a Temporary Accommodation Officer, who will be responsible for the placement of homeless clients into interim accommodation and the nomination of homeless clients into S193 (stage 2) temporary accommodation.

The ideal Temporary Accommodation Officer will have a duty of ongoing case management of homeless clients in temporary accommodation in relation to tenancy management, rent collection and timely move-on into more permanent accommodation in order to discharge the Councils rehousing duty.

The Role Of The Chosen Temporary Accommodation Officer Includes

• This role will involve being out in the community moving customers in and out of our temporary accommodation
• Dealing with any repairs
• Carrying out regular property inspections
• Looking after our temporary accommodation properties in general, and customers during their stay

The Successful Temporary Accommodation Officer Will Have The Following

• Experience with working in the public sector housing field or similar environment
• Experience using CIVICA and JIGSAW systems
• Experience of successfully managing rent accounts and undertaking related enforcement
• Up to date knowledge of Homeless legislation, Landlord and Tenant Law, Housing Act 1996 and Benefit regulations
• Well-developed knowledge of a range of available housing options and support services
• An understanding of and commitment to Equal Opportunities