Temp-to-Perm Customer Orders & Support Coordinator

Randstad CPE; Swansea; Presencial; GBP 12.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

28 days holiday

33 days after 12 weeks

Descripción de la vacante

Randstad CPE is seeking an office-based customer support administrator to join our team in Swansea on a long-term temporary contract with a view to permanent in early 2027. You will handle customer orders, update on delivery lead times, assist with sales opportunities, and log queries to drive resolution.

The role requires a professional telephone manner and solid PC literacy. Hours alternate: Week 1 8:30-16:30, Week 2 9:00-17:00, with 28 days holiday rising to 33 days after 12 weeks.

Formación

• Professional telephone manner.
• Good all-round level of PC literacy and willingness to learn new systems.

Responsabilidades

• Receiving and processing of customer orders.
• Communicating with customers - inbound and outbound - regarding delivery lead times or updates.
• Liaising with the sales team to help boost sales opportunities.
• Logging customer queries and assisting in investigations to resolve them.

Conocimientos

Telephone etiquette

PC literacy

Descripción del empleo

Randstad CPE is seeking an office-based customer support administrator to join our team in Swansea on a long-term temporary contract with a view to permanent in early 2027. You will handle customer orders, update on delivery lead times, assist with sales opportunities, and log queries to drive resolution.

The role requires a professional telephone manner and solid PC literacy. Hours alternate: Week 1 8:30-16:30, Week 2 9:00-17:00, with 28 days holiday rising to 33 days after 12 weeks.