Sales Coordinator/Administrator

Brook Street; Swansea; In loco; GBP 25.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Pension scheme

Training & development opportunities

25 days holiday + bank holidays

Descrizione del lavoro

Brook Street in Swansea is seeking an experienced Internal Sales Coordinator to act as the conduit between customers, the external sales team and internal departments. You will keep orders moving smoothly, manage the sales order process and respond to queries to maintain high service levels.

In this role you will liaise with suppliers, prepare quotations, keep customer records up to date and handle complaints professionally.

Competenze

• Excellent communication and organisational skills.
• Confident Microsoft Office skills (especially Excel).
• Proactive, solutions-focused attitude with the ability to manage multiple priorities.

Mansioni

• Support the external sales team with customer accounts, enquiries, and lead follow-ups.
• Manage the sales order process from quote to delivery.
• Liaise with suppliers and factories to ensure timely fulfilment.

Conoscenze

Communication

Organisational skills

Customer service experience

Strumenti

Excel

Descrizione del lavoro

Sales Coordinator

Location: Swansea (Office-based)

We're looking for an experienced, organised Internal Sales Coordinator to join a very established company in Swansea. In this key role, you'll be the conduit between the customers, the external sales team, and internal departments-keeping orders moving smoothly and service levels high.

What you'll be doing:

• Supporting the external sales team with customer accounts, enquiries, and lead follow-ups
• Managing the sales order process
• Liaising with suppliers and factories to help ensure timely fulfilment
• Being the main contact for customer queries-updating customers on orders, deliveries, and product availability
• Handling complaints professionally and raising Non-Conformance Reports when needed
• Preparing quotations and ensuring they're approved before release
• Keeping customer records and portals up to date

What you'll bring:

• Excellent communication and organisational skills, with strong attention to detail
• Confident Microsoft Office skills (especially Excel)
• A proactive, solutions-focused attitude and the ability to manage multiple priorities
• A professional, customer-focused approach with experience in a sales support or a customer focused role

Additional information:

Competitive salary, pension scheme, 25 days holiday + bank holidays, and training & development opportunities.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.