Customer Service & Order Coordinator — Temp-to-Perm 2027

Randstad Construction & Property; Swansea; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

28 days holiday rising to 33 days

Job summary

Randstad CPE is seeking a customer-focused office-based role in Swansea for a long-term temporary position with a view to permanent in early 2027. You will support the business by receiving and processing customer orders, communicating with customers on delivery lead times, and liaising with the sales team to boost opportunities.

You will also log customer queries and assist investigations to resolve issues.

Qualifications

• Experience in customer service or order processing.
• Comfort with data entry and order processing.
• Proficient with PCs and learning new software.

Responsibilities

• Receiving and processing of customer orders.
• Communicating with customers about delivery lead times and updates.
• Liaising with the sales team to help boost sales opportunities.
• Logging customer queries and assisting investigations to resolve issues.

Skills

Professional telephone manner

Strong customer focus

Data entry / order processing

PC literacy / willingness to learn new

Job description

Randstad CPE is seeking a customer-focused office-based role in Swansea for a long-term temporary position with a view to permanent in early 2027. You will support the business by receiving and processing customer orders, communicating with customers on delivery lead times, and liaising with the sales team to boost opportunities.

You will also log customer queries and assist investigations to resolve issues.