Temp Customer Service Administrator - Admin Support

Michael Page; Uxbridge; On-site; GBP 17,000 - 19,000; Part time

Job summary

Michael Page is hiring a Temporary Customer Service Administrator in Uxbridge to handle day‑to‑day administration and customer queries for an insurance organisation. You will help keep information organised and respond to customers clearly to support smooth service delivery.

Responsibilities include responding to enquiries by phone and email, maintaining records in internal systems, processing documents, monitoring shared inboxes, and drafting routine letters and emails with attention to detail.

Qualifications

• Customer service and administration experience.
• Confident handling customer queries by phone and email.
• Ability to maintain accurate records and manage documentation.
• Clear written communication for emails and routine correspondence.
• Comfort working with internal systems and shared inboxes.
• Good attention to detail when checking customer information.

Responsibilities

• Respond to customer enquiries by phone and email, providing clear information.
• Maintain customer records and update information in internal systems.
• Process administrative documents and correspondence in a timely manner.
• Monitor shared inboxes and direct queries to the appropriate contact.
• Prepare routine letters, emails and customer communications.
• Check submitted information for completeness and follow up on missing details.
• Keep digital files organised to support efficient access to customer information.
• Work with colleagues across departments to maintain a consistent customer service experience.

Skills

Customer service

Administration

Phone & email support

Record keeping

Written communication

Attention to detail

Internal systems

CRM systems

Tools

CRM systems

Internal databases

Job description

Michael Page is hiring a Temporary Customer Service Administrator in Uxbridge to handle day‑to‑day administration and customer queries for an insurance organisation. You will help keep information organised and respond to customers clearly to support smooth service delivery.

Responsibilities include responding to enquiries by phone and email, maintaining records in internal systems, processing documents, monitoring shared inboxes, and drafting routine letters and emails with attention to detail.