Insurance Admin & Customer Service Temp

Michael Page Legal; Uxbridge; Sur place; GBP 12 000 - 21 000; Plein temps

Résumé du poste

Michael Page Legal in Uxbridge is seeking a Temporary Customer Service Administrator to manage day-to-day administration and respond to customer queries for an insurance organisation. You will keep information organized and support smooth service delivery by providing clear responses to customers.

You will maintain accurate records, handle inquiries by phone and email, and work with colleagues across Secretarial & Business Support to ensure a consistent customer experience.

Qualifications

• Customer service and administration experience.
• Confidence handling customer queries by phone and email.
• Ability to maintain accurate records and manage documentation.
• Clear written communication for emails and routine correspondence.
• Comfort working with internal systems and shared inboxes.
• Good attention to detail when checking customer information.

Responsabilités

• Respond to customer enquiries by phone and email, providing clear and accurate information.
• Maintain customer records and update information accurately within internal systems.
• Process administrative documents and correspondence in a timely manner.
• Monitor shared inboxes and direct queries to the appropriate contact where needed.
• Prepare routine letters, emails and customer communications.
• Check submitted information for completeness and follow up on missing details.
• Keep digital files organised to support efficient access to customer information.
• Work with colleagues across Secretarial & Business Support to maintain a consistent customer service experience.

Connaissances

Customer service

Administration

Phone & email handling

Description du poste

Michael Page Legal in Uxbridge is seeking a Temporary Customer Service Administrator to manage day-to-day administration and respond to customer queries for an insurance organisation. You will keep information organized and support smooth service delivery by providing clear responses to customers.

You will maintain accurate records, handle inquiries by phone and email, and work with colleagues across Secretarial & Business Support to ensure a consistent customer experience.