Customer-Focused Sales Support Specialist

Uxbridge Employment Agency; Uxbridge; On-site; GBP 24,000 - 29,000; Full time

Job summary

Uxbridge Employment Agency has a permanent role for a Sales Administrator / Sales Support Executive in Uxbridge. You will join a friendly team and ensure efficient order processing and high-quality customer service.

The role supports the sales team with day-to-day administration, responds to enquiries, prepares quotations, and maintains accurate CRM data. An organised, proactive approach is key to success.

Qualifications

• Experience in sales administration is useful but not essential.
• Strong organisational skills and attention to detail are important.
• Good written and verbal communication with customers and colleagues.
• Comfort with Microsoft Office, especially Excel.

Responsibilities

• Respond to customer enquiries by telephone and email.
• Prepare quotations and pricing information.
• Support the sales team with day-to-day administration.
• Process and monitor customer orders from start to finish.
• Keep customer and CRM information accurate and up to date.
• Liaise with colleagues and suppliers to move orders.
• Assist with invoice queries, returns and customer issues.
• Support larger orders and projects through to completion.

Skills

Sales administration

Organisation

Customer service

Communication

Microsoft Excel

MS Office

Tools

Microsoft Office

Excel

Job description

Uxbridge Employment Agency has a permanent role for a Sales Administrator / Sales Support Executive in Uxbridge. You will join a friendly team and ensure efficient order processing and high-quality customer service.

The role supports the sales team with day-to-day administration, responds to enquiries, prepares quotations, and maintains accurate CRM data. An organised, proactive approach is key to success.