Telesales Executive

Whistl; West Boldon; On-site; GBP 26,000 - 42,000; Full time

Benefits offered by this job

23 days leave

Company Pension

Long service rewards

Health cash plan

Life assurance

Critical Illness cover

Employee Assistance Programme

Job summary

Whistl in Boldon is seeking a driven Telesales Executive to join the sales team. The role focuses on generating high-quality appointments for the New Business team, speaking with decision-makers, and building a robust pipeline in a fast-paced, target-driven environment.

You will thrive on hitting targets, delivering results, and earning commission; up to 40% of your salary in commission and bonus is on offer, along with a comprehensive benefits package and ongoing career development.

Qualifications

• Experience in telesales or lead generation required.
• Confident communicator with strong listening and questioning skills.
• Target-driven with resilient attitude.
• Able to work independently and manage time.
• Good English and numeracy.
• GCSEs or equivalent preferred.

Responsibilities

• Generate qualified appointments for the New Business team
• Identify and engage decision-makers within target organisations
• Qualify prospects and update CRM with accurate information
• Follow up on marketing campaigns and inbound leads
• Source and pre-qualify new leads when required
• Maintain a high-quality, up-to-date customer database
• Schedule meetings effectively, considering team availability and location
• Represent the business professionally in all interactions
• Complete daily, weekly, and monthly reporting
• Share market and competitor insights with the wider team

Skills

Telesales experience

Lead generation

CRM knowledge

Communication

Time management

Education

GCSEs or equivalent

Tools

CRM systems

Microsoft Office

Job description

We're looking for a driven and resilient Telesales Executive to join Whistl's sales team in Boldon. This is a fast-paced, target-driven role focused on generating high-quality appointments for the New Business team.

You'll be speaking with decision-makers, qualifying opportunities, and building a strong pipeline, all while playing a key role in driving sales growth.

If you enjoy working towards targets, thrive in a high-volume environment, and have a confident phone manner, this is a great opportunity to develop your sales career.

Plus, enjoy the opportunity to earn up to 40% of your salary in commission and Bonus.

About the Role

As a Telesales Executive, your primary focus will be lead generation, prospect qualification, and ensuring accurate database management. You will be responsible for:

Key Responsibilities

• Generate qualified appointments for the New Business team
• Identify and engage decision-makers within target organisations
• Qualify prospects and update CRM systems with accurate information
• Follow up on marketing campaigns and inbound leads
• Source and pre-qualify new leads when required
• Maintain a high-quality, up-to-date customer database
• Schedule meetings effectively, considering team availability and location
• Represent the business professionally in all interactions
• Complete daily, weekly, and monthly reporting
• Share market and competitor insights with the wider team

Benefits

• 23 days' annual leave
• Company Pension
• Long service rewards: both financial and leave-based.
• Health cash plan.
• Life assurance scheme.
• Critical Illness cover
• Access to our prestige benefits and rewards portal.
• Career development opportunities.
• Access to a well-established Employee Assistance Programme provider.
• And other excellent benefits you'd expect from a market leader.

Requirements

• Previous experience in telesales, lead generation, or a sales environment
• Confident communicator with strong listening and questioning skills
• Target-driven with a positive, resilient attitude
• Able to manage time effectively and work independently
• Strong organisational skills and attention to detail
• Comfortable working in a high-volume, results-focused environment
• Good working knowledge of CRM systems and Microsoft Office
• Good standard of English and numeracy
• GCSEs (or equivalent) preferred
• Previous experience in postal, package, or direct marketing services is an advantage but not essential.