Telesales Executive

Securitas UK; South Shields; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Commission up to 40%

Career progression

Job summary

Whistl is seeking a driven Telesales Executive in the North East region to generate qualified appointments for the New Business team. The role focuses on prospect qualification, CRM updates, and up-selling opportunities in a fast-paced environment.

You will engage decision-makers, maintain a high-quality database, and report on activity with a focus on achieving targets. A strong phone manner and English fluency are essential, with up to 40% commission on earnings reflecting performance.

Qualifications

• Experience in telesales or lead generation.
• Strong listening and questioning skills.
• Ability to work independently in a high-volume environment.

Responsibilities

• Generate qualified appointments for the New Business team.
• Identify and engage decision-makers within target organisations.
• Qualify prospects and update CRM systems with accurate information.
• Follow up on marketing campaigns and inbound leads.
• Source and pre-qualify new leads when required.
• Maintain a high-quality, up-to-date customer database.
• Schedule meetings effectively, considering team availability and location.
• Represent the business professionally in all interactions.
• Complete daily, weekly, and monthly reporting.
• Share market and competitor insights with the wider team.

Skills

Telesales

Lead generation

Prospect qualification

CRM systems

Microsoft Office

Time management

Organisational skills

Target-driven

Communication

Numeracy

Education

GCSEs or equivalent

Tools

CRM systems

Microsoft Office

Job description

Job Description

As a Telesales Executive, your primary focus will be lead generation, prospect qualification, and ensuring accurate database management. You will be responsible for:

Key Responsibilities

• Generate qualified appointments for the New Business team
• Identify and engage decision-makers within target organisations
• Qualify prospects and update CRM systems with accurate information
• Follow up on marketing campaigns and inbound leads
• Source and pre-qualify new leads when required
• Maintain a high-quality, up-to-date customer database
• Schedule meetings effectively, considering team availability and location
• Represent the business professionally in all interactions
• Complete daily, weekly, and monthly reporting
• Share market and competitor insights with the wider team

We are looking for motivated individuals who possess the following skills and experience:

• Previous experience in telesales, lead generation, or a sales environment
• Confident communicator with strong listening and questioning skills
• Target-driven with a positive, resilient attitude
• Able to manage time effectively and work independently
• Strong organisational skills and attention to detail
• Comfortable working in a high-volume, results-focused environment
• Good working knowledge of CRM systems and Microsoft Office
• Good standard of English and numeracy
• GCSEs (or equivalent) preferred
• Previous experience in postal, package, or direct marketing services is an advantage but not essential.

We're looking for a driven and resilient Telesales Executive to join Whistl's sales team in Boldon. This is a fast-paced, target-driven role focused on generating high-quality appointments for the New Business team.

You'll be speaking with decision-makers, qualifying opportunities, and building a strong pipeline, all while playing a key role in driving sales growth.

If you enjoy working towards targets, thrive in a high-volume environment, and have a confident phone manner, this is a great opportunity to develop your sales career.

Plus, enjoy the opportunity to earn up to 40% of your salary in commission and Bonus.